How do I return items to David Donahue?

When returning merchandise to David Donahue, please be sure to complete the following steps: 1. Include original packing list. 2. Circle the item(s) on the packing list that you are returning, and indicate why you are returning that item (fit, size, defect, etc.) 3. Ship your securely sealed package(s) to: David Donahue Inc. Attn: Returns 1 County Road Building A, Unit 1A Secaucus, NJ 07094 Applicable shipping charges will only be refunded if the merchandise is found to be defective, or the incorrect product(s) were originally shipped to you.

What are your merchandise return guidelines?

Full-Price Returns Full-price merchandise received within 60 days of the date of purchase on your invoice will be credited the full amount listed on the invoice to the original form of payment. We will not accept returns on full-price merchandise after 60 days from the date of purchase. Sale-Price Returns Sale-price merchandise received within 30 days of the date of purchase on your invoice will be credited the full amount listed on the invoice to the original form of payment. We will not accept returns on sale merchandise after 30 days from the date of purchase. Defective Merchandise David Donahue stands behind the quality of its products. We have a proud history of producing superior men’s furnishings. If you experience any defect in quality or workmanship within 60 days of the date of purchase on your invoice, we will return the full amount listed on the invoice to the original form of payment. This applies to both full- and sale-price merchandise. Altered Merchandise Any David Donahue products that have been altered to fit a specific customer are not acceptable for return unless there that merchandise is discovered to have a defect in quality or workmanship from original construction.

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Frequently Asked Questions

David Donahue prides itself on offering the finest men's furnishings. If, for any reason, you are not fully satisfied with your purchase we are more than happy to accept returns. All returned items must be in new condition (not to be laundered, worn, or altered) with original tags intact, as well as the original invoice and packing list.

When returning merchandise to David Donahue, please be sure to complete the following steps:

1. Include original packing list.

2. Circle the item(s) on the packing list that you are returning, and indicate why you are returning that item (fit, size, defect, etc.)

3. Ship your securely sealed package(s) to:

David Donahue Inc.
Attn: Returns
1 County Road
Building A, Unit 1A
Secaucus, NJ 07094

Applicable shipping charges will only be refunded if the merchandise is found to be defective, or the incorrect product(s) were originally shipped to you.

Refunds to credit cards will normally appear on your next statement. If the refund does not appear within 2 billing cycles, please be sure to contact our Customer Service Department (855-234-9773).

If you are looking to exchange your purchases from David Donahue for another size, product, color, etc. Please be sure to promptly return the unwanted item(s) to our warehouse, and place a new order through the Website.

Refunds for the returned purchases will be processed as described above.

Full-Price Returns
Full-price merchandise received within 60 days of the date of purchase on your invoice will be credited the full amount listed on the invoice to the original form of payment.

We will not accept returns on full-price merchandise after 60 days from the date of purchase.

Sale-Price Returns
Sale-price merchandise received within 30 days of the date of purchase on your invoice will be credited the full amount listed on the invoice to the original form of payment.

We will not accept returns on sale merchandise after 30 days from the date of purchase.

Defective Merchandise
David Donahue stands behind the quality of its products. We have a proud history of producing superior men’s furnishings. If you experience any defect in quality or workmanship within 60 days of the date of purchase on your invoice, we will return the full amount listed on the invoice to the original form of payment. This applies to both full- and sale-price merchandise.

Altered Merchandise
Any David Donahue products that have been altered to fit a specific customer are not acceptable for return unless there that merchandise is discovered to have a defect in quality or workmanship from original construction.